From our hometown to wherever you call home.
Customer support

Real help.
Right this way.

Let’s get you to the right place, whether you need help with a connection or have a question about your service.

Open a support ticket.

Use the existing Rodeo customer portal to submit your issue and keep your support conversation together.

Go to customer portal ↗

Check service updates.

Find network notices and the next step if your connection needs attention.

Network status →

Talk to Rodeo.

For questions about your service or getting connected, our team can help you find a way forward.

Call 509 769 3030 →
What should I include in a support ticket?

Describe what is happening, when it started, your service location and the devices affected. Avoid sending account passwords or payment details.

How can I get help with billing?

Contact Rodeo for help with billing or your account. Online account services are being developed.

Can I chat with Rodeo?

Use our Contact page or call 509-769-3030. If a chat button is available, you can use it while our team is online.

Support specialist helping a customer remotely